Privacy Policy

1. Introduction

Welcome to Jyotish Call. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application and services.

By using Jyotish Call, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, time of birth, and place of birth for astrological consultations.
• Account Information: Login credentials and profile details.
• Payment Information: Transaction details for purchases (processed securely through third-party payment providers).
• Usage Data: App usage patterns, consultation history, and preferences.
• Device Information: Device type, operating system, and unique device identifiers.

3. How We Use Your Information

We use your information to:

• Provide astrology consultation services via chat and voice calls
• Generate horoscopes and kundli analysis
• Process pooja bookings and deliver prasad
• Manage prepaid voice and chat cards
• Send notifications about your consultations and bookings
• Improve our services and user experience
• Provide customer support
• Process payments and refunds

4. Data Sharing and Disclosure

We may share your information with:

• Astrologers: Your birth details and consultation queries are shared with astrologers to provide services.
• Payment Processors: For secure transaction processing.
• Service Providers: Third-party vendors who assist in app operations.
• Legal Requirements: When required by law or to protect our rights.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security audits and updates
• Access controls and monitoring

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Export your data

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

8. Children's Privacy

Jyotish Call is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: jyotishcall@gmail.com
• Phone: +91 96506 11546
• Website: jyotishcall.in